Privacy Policy

Privacy Policy SOB99 – Your Personal Data Protection

SOB99 takes every member's privacy seriously. This document transparently explains how we collect, use, store, and protect your personal data when you use the sob99.fun platform.

Updated: 1 January 2026
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Our Commitment To Your Privacy

Six core pillars that ensure your personal data always remains in safe hands with sob99.

High-Level Encryption

All data transmitted between your device and the sob99 servers is protected with 256-bit SSL encryption. Sensitive information such as banking details and passwords cannot be intercepted by any third party.

Secure KYC Procedures

Identity verification (KYC) is handled through a fully encrypted system. Your documents are stored on protected servers and can only be accessed by authorized sob99 personnel.

No Data Sales

SOB99 never sells, rents, or transfers members' personal data to third parties for marketing purposes. Your data belongs solely to you — we only use it to improve your experience on the sob99 platform.

Full Data Control

You have the right to access, correct, transfer, or request deletion of your personal data at any time. Contact the sob99 privacy team and we will process your request within 14 business days.

Cookie Transparency

SOB99 uses cookies solely for technical and analytical purposes to enhance the user experience. You can manage your cookie settings through your browser without affecting the platform's core functionality.

Unsubscribe Options

You may opt out of marketing communications from sob99 at any time. Simply update your notification preferences in your account settings or contact our support team directly.

Important Note: This Privacy Policy applies to all users of the SOB99 platform, including the sob99.fun website, Android and iOS mobile apps, and all other official channels. By continuing to use our platform, you agree to the terms set out in this policy.

1 Introduction

SOB99 is a trusted online betting platform operated entirely to meet the needs of Malaysian users. We understand that your trust is our most valuable asset — and that trust begins with transparency about how we manage your personal data.

This Privacy Policy is designed to give you a clear and detailed overview of sob99's data collection practices, the purposes for which data is used, how long it is retained, and the rights you hold as a data owner. We encourage you to read this document carefully in its entirety.

This Privacy Policy forms part of the comprehensive sob99 Terms and Conditions. Any term not defined in this policy carries the same meaning as stated in the Terms and Conditions sob99.

Data Controller: For the purposes of this Privacy Policy, SOB99 acts as the data controller for all personal information collected through the sob99.fun platform and related official channels.

2 Data We Collect

SOB99 collects several categories of personal data to ensure our platform operates correctly, securely, and in compliance with applicable legal requirements. Below is a detailed summary of the types of data we collect:

Data Category Examples of Information Requirements
Identity Information Full name, date of birth, identification card number, facial image Mandatory (KYC)
Contact Information Phone number, email address, full address Mandatory
Financial Information Bank account number, bank name, deposit & withdrawal history Mandatory
Technical Data IP address, device type, browser, operating system, session ID Automatic
Usage Data Betting records, games played, access times, settings preferences Automatic
Communication Information Support chat history, complaint emails, user feedback Where applicable

We only collect data that is strictly necessary for the stated purposes. SOB99 does not collect sensitive personal data such as health information, religious beliefs or political views unless you voluntarily provide it in the context of user support.

3 How We Use Your Data

Every piece of data we collect from you is used solely for legitimate, pre-defined purposes. Below is a full description of how SOB99 uses your personal data:

  • Account Management: Registers and verifies your member account, processes secure logins, and manages your profile settings on the sob99 platform.
  • Transaction Processing: Processes deposits, withdrawals and bonus payments accurately and securely through supported payment methods such as FPX, DuitNow and USDT.
  • KYC & AML Verification: Fulfills legal obligations related to Know Your Customer (KYC) and Anti-Money Laundering (AML) as required by the relevant regulatory authorities.
  • Platform Security: Detects and prevents fraud, unauthorized access, multi-account usage and other suspicious activities that could compromise the integrity of the sob99 platform.
  • Customer Support: Provides technical assistance and resolves complaints or inquiries submitted through sob99 support channels.
  • Platform Improvement: Analyzes usage patterns in aggregate (without identifying individuals) to improve the user experience, interface and performance of the sob99 platform.
  • Service Communications: Sends important notifications related to your account, transactions, system updates and policy changes that require your attention.
  • Marketing (Optional): With your consent, to send you information about sob99 promotions, bonuses, and special offers relevant to your interests.

Legal Basis: SOB99 processes your personal data on the basis of contract performance (member agreement), legal obligations (KYC/AML), legitimate interests (platform security), and your consent (marketing). You may withdraw your marketing consent at any time without affecting your core sob99 services.

4 Data Sharing

SOB99 does not sell, rent, or transfer members' personal data to third parties for commercial gain. However, in the course of operating the platform, there are limited circumstances where we need to share data with certain parties:

  • Payment Service Provider: Required transaction information is shared with licensed payment processors such as local banks and e-wallet providers to enable deposits and withdrawals to be processed securely.
  • Technical Service Provider: Cloud computing, IT infrastructure and cybersecurity service providers that help sob99 operate the platform — all bound by strict confidentiality agreements.
  • Game Provider: Required game session information is shared with licensed game software providers that the sob99 platform uses, solely for technical gaming purposes.
  • Statutory Authority: Where required by law, court order, or direction from a legitimate regulatory authority, SOB99 will disclose the necessary personal data to the relevant authorities.
  • Fraud Investigators: Specialist agencies or firms that assist sob99 in investigating fraud, money laundering, or serious security breaches.

All third parties that receive data from sob99 are bound by strict data protection obligations. They are only permitted to use such data for the specific purposes outlined in their agreement with SOB99.

Reminder: SOB99 never sells or shares member lists with third-party advertisers. Any entity claiming to hold sob99 member data and contacting you without your consent has no affiliation with sob99 and is most likely a scam.

5 Data Storage & Security

The security of your personal data is our highest priority. SOB99 implements comprehensive technical and organizational measures to ensure your data is always protected against unauthorized access, loss or misuse.

  • Transit Encryption: All data communications between your device and sob99 servers are secured with TLS 1.3 protocol and 256-bit SSL encryption — the same standard used by major banking institutions.
  • Static Encryption: Personal and financial data stored in the sob99 database is encrypted using AES-256 standards, ensuring data remains unreadable even in the event of a breach.
  • Access Control: Only sob99 staff with a legitimate business need are granted access to members' personal data, and every access is logged for audit purposes.
  • 24/7 Monitoring: sob99's security systems are monitored around the clock by our cybersecurity team to detect and respond to any threats in real time.
  • Secure Backup: Data is regularly backed up to separate, secure locations to ensure service availability and data recovery in the event of an emergency.
  • Retention Period: Active account data is retained for the duration of the account's active period plus 7 years after account closure, as required under Malaysian financial law. Marketing data is deleted within 30 days of receiving a deletion request.

Incident Response: In the event of any security incident involving your personal data, sob99 is committed to notifying you within 72 hours of the incident being identified, in line with international data protection best practices.

6 Cookies & Tracking Technologies

The sob99 platform uses cookies and similar tracking technologies to ensure a smooth, secure, and personalized user experience. Below is an explanation of the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled without affecting the functionality of the sob99 platform.
  • Functional Cookies: Saves your preferences such as language, time zone and display settings to ensure a more comfortable experience every time you use sob99.
  • Analytics Cookies: Helps us understand how members interact with the sob99 platform in aggregate, including the most frequently visited pages and session duration. This data is used solely for platform improvement.
  • Security Cookies: Identifies suspicious behavioral patterns and helps prevent bot attacks, account fraud and unauthorized access.

You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect your ability to fully use certain features of the sob99 platform.

7 Your Rights

As a sob99 member, you hold important rights regarding your personal data. SOB99 fully respects these rights and is ready to assist you in exercising them:

Your Rights as a SOB99 Member

Right to Access

You have the right to request a copy of all personal data sob99 holds about you. Requests will be processed within 14 business days.

Right to Rectification

If any of your personal data is inaccurate or outdated, you may request sob99 to correct it promptly.

Right to Erasure

In certain circumstances, you may request sob99 to delete your personal data, subject to applicable legal data retention obligations.

Right to Restriction

You may request sob99 to restrict the processing of your data in certain situations, such as while a dispute over data accuracy is being reviewed.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format to facilitate transfer to another platform if desired.

Right to Object

You may object to the processing of your personal data for direct marketing purposes or based on sob99's legitimate interests at any time.

How to Exercise Your Rights: To exercise any of the rights above, contact the sob99 Privacy team by email at [email protected] or via live chat within the platform. Please include your full name and member ID number to expedite processing.

8 Children's Data

The SOB99 platform is an online betting service strictly for individuals aged 18 and above. We do not target, solicit, or knowingly collect any personal data from individuals under the age of 18.

If we discover that personal data of an individual under the age of 18 has been collected without our knowledge, sob99 will take immediate steps to delete that data and close the relevant account. Parents or guardians who become aware that their child has registered on sob99 should contact our support team immediately.

Minor Protection: SOB99 employs multiple layers of age verification, including KYC checks, to ensure our platform is not accessed by underage individuals. Please report any concerns about underage use of the platform to our team.

9 Cross-Border Data Transfers

In operating the sob99 platform, which relies on cloud computing infrastructure and international service providers, your personal data may be stored or processed on servers located outside Malaysia. This includes service providers based in the Asia-Pacific region and Europe.

SOB99 ensures that any cross-border data transfers are carried out with adequate safeguards, including the use of standard contractual clauses, strict data processing agreements, and data protection assessments prior to engaging any new vendor.

These data transfers are solely to enable sob99 to provide reliable, fast and always-available services to our members in Malaysia.

10 Third-Party Links

The sob99 platform may contain links to third-party websites or services from time to time, including game providers or payment channels. sob99's Privacy Policy does not cover the privacy practices of those third-party websites or services.

SOB99 is not responsible for the content, privacy policies, or security practices of any third-party sites. We encourage you to read the privacy policy of any third-party website you visit via links from the sob99 platform.

11 Policy Amendments

SOB99 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our operational practices, legal requirements, or new technologies we adopt. Any material changes will be communicated to members via in-platform notifications or email.

The latest version of this Privacy Policy will always be available on this page along with a clear update date. Your continued use of the sob99 platform after any amendments take effect constitutes your acceptance of the updated terms.

Last Reviewed: This Privacy Policy was reviewed and updated on 1 January 2026. This version supersedes all previous versions of the sob99 Privacy Policy.

12 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way SOB99 handles your personal data, the sob99 Privacy team is here to assist you.

  • Privacy Email: [email protected]
  • Live Chat: Available 24/7 via the chat icon on sob99.fun
  • Response Time: We are committed to responding to all privacy inquiries within 3 business days

For formal complaints or data rights requests, please include "Privacy Request" in the subject line of your email along with your sob99 member ID number to expedite processing.

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